Privacy Policy

Last Updated: November 6, 2024

1. Information We Collect

We collect the following information:

Account Information: Username, email address, password (encrypted)
Game Data: Creatures, progress, achievements, marketplace transactions
Technical Data: IP address, browser type, device information
Contact Data: Information you provide when contacting us
Analytics: Usage data collected via Google Analytics

2. How We Use Your Information

We use your information to:

Provide and maintain the Game
Process your transactions and manage your account
Send important notifications and updates
Improve the Game and develop new features
Respond to your inquiries and support requests
Prevent fraud and ensure security
Comply with legal obligations

3. Third-Party Services

We use the following third-party services:

Google Analytics: To analyze website traffic and usage patterns
Google AdSense: To display advertisements
Facebook Pixel: For analytics and advertising
Twitter: For social media integration
Google reCAPTCHA: For spam protection

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

5. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who help operate the Game
Law enforcement when required by law
Business partners with your consent

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

7. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Users must be at least 13 years old. We do not knowingly collect information from children under 13. If we discover such collection, we will delete it immediately.

9. International Data Transfers

Your data may be processed in countries outside the UK. We ensure adequate protections are in place for such transfers.

10. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or Game notification.

12. Contact Us

For privacy concerns or to exercise your rights, contact us at:

Email: privacy@critterbuilders.com
Address: Critter Builders Ltd, United Kingdom

13. Data Protection Officer

For data protection queries, contact our DPO at: dpo@critterbuilders.com